Insurance carriers Central Insurance Cos. and Travelers recently received the Best Practices Award of Excellence from the Independent Insurance Agents and Brokers of America, or Big I.
The awards were given at the 2009 Big I Legislative Conference & Convention and presented at the Big I’s Young Agents Breakfast and Leadership Panel.
The awards recognize companies that have made imaginative, outstanding and unique contributions in advocating best practices philosophies that enhance the independent agency system. The Big I Best Practices Program provides performance benchmarks and business strategies that serve as a guide to improving agency performance.
Central Insurance support of the program came as agents requested help from their company partner to grow their personal lines books of business. Using the best-practices studies and through consultations with Reagan Consulting, a plan was developed and implemented. The feedback was positive and the results have been a success. Central Insurance communicates the value of the resources through agent education and business consulting, its website and monthly agency newsletters, according to the Big I.
Madelyn Flannagan
“Central Insurance Companies promotes the philosophies of the best practices through materials in agent education and business consulting,” says Madelyn Flannagan, Big I vice president of education and research, in a statement. “It is evident that Central’s leadership strongly believes the program builds better and stronger independent agents.”
Since Best Practices was launched in 2001, Travelers has been recognized each year and has demonstrated that the company support of the program does not wane, according to the Big I. Travelers is committed to making a difference by communicating the value of the resources and working with agents to help them grow their agencies, the group said.
Working with thousands of agencies, presenting keynote sessions that incorporate best-practices topics and resources, and dedicating a monthly article in their newsletter are just some of the many ways Travelers is working to help educate agents on the value of the best-practices program, the Big I said. Travelers also provides materials for select agencies and dedicates staff time and resources through participation on the IIABA Council for Best Practices.
“As an eight-time winner of the Best Practices Award, Travelers is to be commended for its continued support,” Flannagan said. “Through numerous efforts, Travelers continues to demonstrate their commitment to Best Practices and to making a difference by communicating the value of the resources and working directly with agents to help them reach their goals.”
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